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Privacy Policy

Last updated: August 2026

Orin Education Pty Ltd (“Orin Education”, “Orin”, “we”, “us” or “our”) respects the privacy of our students, parents, guardians, employees, tutors and website visitors.

This Privacy Policy explains how we collect, use, store and disclose personal information.

1. Information We Collect

We may collect information including:

  • names, email addresses, telephone numbers and residential addresses;

  • student dates of birth, schools and year levels;

  • parent, guardian and emergency contact details;

  • enrolment, attendance and payment records;

  • academic results, assessments, homework and tutor feedback;

  • relevant health, allergy, disability, behavioural or safety information;

  • enquiries, feedback and communications with Orin;

  • photographs, audio or video recordings where notice or consent has been provided; and

  • website information such as IP addresses, browser details, cookies and pages visited.

Where sensitive information is required, we will only collect information reasonably necessary to provide our services, protect student safety or meet our legal obligations.

2. How We Collect Information

We may collect information:

  • through enquiry, trial lesson and enrolment forms;

  • by email, telephone, SMS or in person;

  • during classes, assessments and educational activities;

  • through our website, learning platforms and administration systems; and

  • from parents, guardians, schools or other authorised parties.

Parents and guardians must have appropriate authority when providing information about a student.

3. How We Use Information

We may use personal information to:

  • respond to enquiries and process enrolments;

  • provide tutoring and educational services;

  • assess student learning needs and monitor progress;

  • communicate with students, parents and guardians;

  • manage attendance, payments, invoices and accounts;

  • protect student health, wellbeing and safety;

  • improve our courses, teaching and business systems;

  • manage employees, tutors and contractors;

  • send course updates and marketing communications where permitted; and

  • comply with legal, insurance and child safety obligations.

Marketing communications will include a method to unsubscribe.

4. Disclosure of Information

We may disclose relevant information to:

  • authorised employees, tutors and contractors;

  • payment, accounting, email, cloud storage, website and IT providers;

  • schools, classroom venues or facility operators where reasonably necessary;

  • professional advisers and insurers;

  • emergency services, medical professionals or child protection authorities; and

  • government agencies or other parties where required or authorised by law.

We do not sell personal information.

Some technology and cloud service providers may store or process information outside Australia. We take reasonable steps to use reputable providers and protect the information we disclose.

5. Children, Photographs and Recordings

As Orin primarily provides services to children, enrolments must be completed or authorised by a parent or legal guardian.

Classes may be recorded for educational revision, quality assurance, training, safety or incident review where notice has been provided and, where required, consent has been obtained.

Class recordings will only be made available to authorised persons and must not be copied, published or shared without Orin’s written permission.

We will not publicly use an identifiable student’s photograph, video, testimonial or academic result for marketing purposes without appropriate consent from the parent or guardian.

Consent for future promotional use may be withdrawn by contacting us.

6. Cookies and Website Analytics

Our website may use cookies and analytics tools to operate the website, understand visitor activity, improve performance and measure advertising effectiveness.

You may restrict cookies through your browser settings, although some website functions may not operate correctly.

7. Information Security and Retention

We take reasonable administrative, physical and technical steps to protect personal information from loss, misuse, unauthorised access, modification or disclosure.

We retain information only for as long as reasonably required to provide our services, maintain business records, respond to disputes and comply with legal obligations.

When information is no longer required, we will take reasonable steps to securely delete or de-identify it.

8. Access and Correction

You may ask to access or correct personal information held by Orin.

We may need to verify your identity and, where the information relates to a student, your authority to act for that student.

9. Privacy Enquiries and Complaints

Privacy enquiries, access requests or complaints may be sent to:

Orin Education Pty Ltd
Email: info@orineducation.com.au

We will review the matter and respond within a reasonable period.

10. Changes to this Policy

We may update this Privacy Policy when our services, systems or legal obligations change. The latest version will be published on our website.